TELUS Maintains Our Decade-Long Leadership Position With Fewest Complaints Amongst National Carriers

“The significant investments we make in our culture of putting customers first and our superior network has earned us the most loyal customer base in the industry, though we will not be satisfied and will continue to embrace our customer’s feedback until we receive zero complaints,” said Zainul Mawji, Executive Vice President of Home Solutions. “Our network supported our customers as we adapted throughout the COVID-19 pandemic, and our team has kept our customers connected under the most challenging of weather events this last year, including the recent flooding and landslides across British Columbia. It is a testament to our network investments and also the passion and grit of our team that we can keep our customers and emergency responders connected during global pandemics and extreme weather emergencies, and I want to thank our team for continually going above and beyond for our customers when they need it the most.” Read More