Starbucks Baristas Are So Burned Out From Mobile App Orders That It’s Sparked a Union Drive

NEW YORK/SAN FRANCISCO — Starbucks Corp. baristas waging a union campaign in Buffalo, New York, say they are organizing in part to have more of a say in the workload created by the company’s mobile app, which has left them struggling to keep up with surges in orders for US$6 Frappuccinos and other custom coffee drinks. Read More