Feedback Pool

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Feedback Pool

Free NPS survey and consumer perception measurement tool

Feedback Pool is a free platform that lets you measure consumer perceptions and net promoter score (NPS), based on genuine consumer feedback. It also lets you compare your scores with other companies.

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Free NPS measurement system

Net promoter score is a widely used market research metric that typically takes the form of a single survey question asking respondents to rate the likelihood that they would recommend a company, product, or service to a friend or colleague.

Free product and service perception measurement survey

Collect genuine feedback from customers or potential customers who visit your website, app, or physical store. Feedback Pool offers free consumer feedback collection and measurement of essential product and service qualities.

Free price perception measurement survey

Find out what your customers or potential customers think about your pricing. Price perception is one of the leading variables when it comes to the consumer’s buying process. Our free tool lets you collect essential feedback.

Free NPS measurement survey with comparison

Feedback Pool lets you collect feedback for unbiased NPS measurement, and also lets you compare your scores with other companies. The tool gets you real-time insights based on millions of NPS survey data.

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Shared public database with companies worldwide

The heart of Feedback Pool is a globally shared database where participating companies save their price perception, product perception, and net promoter score survey data. This massive, ever-growing database lets you access a wealth of information.

Start using in minutes, no credit card is needed

All you need to do is register to our Partner Area, generate a unique survey link, and use that link on your website, in your app, or even in a physical store as a QR code. No hidden costs, the system is entirely free of charge.

Why free? What’s the catch?

There is no catch. We have a robust market research infrastructure that can handle this project effortlessly. The purpose of Feedback Pool is to provide a free NPS measurement and benchmarking system for anyone.

Need help to plan your market research?

Let’s discuss your market research goals.